Working at The Lawns

Medicines were not always managed safely. Risks associated with use of high-risk medications like anticoagulants or potentially flammable creams and emollients were not assessed for each individual.

Staff morale is very low. Staff don't feel supported... Staff are feeling overworked, overwhelmed and overstretched.

All feedback received from staff, people, relatives and health and social care professionals reflected that staffing levels were too low at the Lawns.

Staff had not received all the training identified as necessary... staff did not receive any epilepsy, end of life, dignity and respect, or skin integrity and pressure ulcers training.

The current registered manager had given notice and left prior to the publication of this report; staff did not always feel supported by the management and the organisation.

There are no activities except TV! Care staff are amazing they do the best they can with the number of staff they have. Residents just sit around all day.