Working at The Lavenders
145a Friern Park, London, N12 9LR
Operated by Caretech Community Services (No.2) Limited
7 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Praised approachable manager, low staff turnover for care continuity, and happy supported team, although basic activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Per 2020 comprehensive inspection: The service had systems in place to protect people from abuse and avoidable harm. Risk assessments were very detailed and developed to maximise people's independence. Medicines were safely acquired, stored, administered and disposed of.
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: Staff were happy, and proud to be working at the service and motivation was high. We observed a light and friendly atmosphere in the home. Staff felt very well supported.
Staffing Levels
8/10
✓
Per 2020 comprehensive inspection: Most staff had been working in the service for some time, and staff turnover was very low, thus providing a good continuity of care for people using the service. There were always enough staff to support people safely and provide one to one attention.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff had undertaken training in a range of topics so that they could do their job well. Most staff had achieved nationally recognised qualifications in care. Staff received specific training about challenging behaviour, autism and epilepsy awareness.
Management
8/10
✓
Per 2020 comprehensive inspection: People praised the manager of the service and agreed that they were approachable, knowledgeable, fair and did their job well. A relative told us 'It is a well-run nice place; the manager is very involved.'
Programmes
6/10
✓
Per 2020 comprehensive inspection: Activities included visits to parks, museums and a local farm and going to discos. The service had recently introduced 'sensory books' which people clearly enjoyed using.
Points to consider
Outings and sensory books provide some variety but no dedicated coordinator or specialist programmes means the role is mostly personal care with basic activities.
Activities included visits to parks, museums and a local farm and going to discos. The service had recently introduced 'sensory books' which people clearly enjoyed using. (Per 2020 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews