Working at The Laurels Residential Care Home
Walnut Drive, Winsford, CW7 3HH
Operated by Croftwood Care UK Limited
40 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.9/10
Key Finding
"Staff feel supported with good training and teamwork, but no activities programme and unsafe storage of cleaning products and matches hold it back."
Safety & Risk
4/10
!
Unnecessary risks to people's health and safety were not always considered or reduced. We found a large number of cleaning products, prescribed fluid thickener, lighters and matches stored in unlocked cupboards around the building.
Staff Culture
6/10
✓
Staff told us they were well supported and worked well together as a team.
Staffing Levels
5/10
!
People and their family members had mixed views on the numbers of staff available to support people. Comments included 'Occasionally the staff levels seem low but the agency staff they use are regular and know the residents and relatives well'
Training & Dev
6/10
✓
An on-going training programme was in place to ensure that staff had up to date knowledge to carry out their role.
Management
4/10
!
Systems in place such as daily walk arounds by the management team and regular checks of the environment had failed to identify and address areas of improvement needed that were found during this inspection.
Programmes
2/10
✕
No activities, engagement programmes, or creative approaches mentioned; report describes only routine personal care delivery.
Points to consider
No activities programme or coordinator mentioned, so the role is mostly routine personal care like washing, dressing and meals.
No activities, engagement programmes, or creative approaches mentioned in the report
Staff numbers are adequate but low at weekends and they rely on agency staff sometimes.
People and their family members had mixed views on the numbers of staff available to support people. Comments included 'Occasionally the staff levels seem low but the agency staff they use are regular' and 'Sometimes at weekends it seems like there's not enough staff'
Unsafe storage of cleaning products, matches and thickener in unlocked cupboards that anyone could access.
We found a large number of cleaning products, prescribed fluid thickener, lighters and matches stored in unlocked cupboards around the building. The cupboards were lockable, however, no keys were available
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews