Last updated: 10 February 2026
"Open management and strong safety with robust training, but poor staff deployment and limited activities programme need improvement."
Risks were assessed, monitored and managed... Best practice guidance in the management of medicines was consistently followed.
Staff told us that they felt well supported with regular supervisions and training.
Staffing hours were calculated using a dependency assessment... However, staff were not always deployed effectively, at lunchtime we observed there were no staff upstairs.
Staff training was robust and included mandatory training in all key areas such as moving and handling, infection control and safeguarding.
The registered manager was very open and honest about what improvements were required and welcomed the inspection as an opportunity to learn.
They employed an activity co-ordinator and staff also did some activities with people... carnival night.
Staff numbers match residents' needs on paper but sometimes staff are not deployed right, like no one upstairs at lunchtime so a person couldn't reach their call bell.
Staff were not always deployed effectively, at lunchtime we observed there were no staff upstairs and one person required assistance and was unable to reach their call bell.
There is an activities coordinator doing events like carnival nights but no details on a regular varied programme to make the role more interesting.
They employed an activity co-ordinator and staff also did some activities with people... staff had engaged people in a carnival night.
AI Generated
Last inspected: March 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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