Working at The Laurels
Main Road, Gloucester, GL19 3EA
Operated by The Laurels Care Services Limited
10 bedsResidential homes
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.1/10
Key Finding
"Staff love working there and feel proud, with excellent safety, strong leadership, comprehensive training and innovative activities."
Safety & Risk
9/10
✓
2021 IPC inspection: assured safe across all areas including PPE use, testing, admissions, cleaning, outbreak management; per 2019: safe medicines audited by pharmacist, comprehensive risk assessments.
Staff Culture
9/10
✓
Per 2019 comprehensive inspection: staff said 'I love working here. It is so friendly' and 'This is the perfect home'; staff told us they were proud of working for the home.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: established staff team who knew people well, enough staff to meet needs with additional support available via on-call system, safe recruitment using values-based interviews.
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: wide range of specialist training e.g. delirium and sensory loss, effective induction with Care Certificate, regular supervision and annual appraisals.
Management
8/10
✓
Per 2019 comprehensive inspection: registered manager praised by staff and people, constantly present around the home and worked alongside staff to cover absences.
Programmes
8/10
✓
Per 2019 comprehensive inspection: sensory garden from manager's dementia qualification, farm animals visits, reminiscence games, community outings like boat trips, in-house slimming club.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews