Working at The Laurels Care Home
High Street, Doncaster, DN6 9EU
Operated by Trust Care Ltd
51 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive management and strong safety practices with staff feeling valued, although afternoon staffing was busy until extra help added."
Safety & Risk
8/10
✓
2021 IPC inspection: Assured provider using PPE effectively, preventing infections, meeting shielding rules, managing outbreaks; per 2018 safeguarding and risks well-managed.
Staff Culture
7/10
✓
Per 2018: Staff told us that they felt supported by them [management team] and found staff meetings useful and felt able to contribute.
Staffing Levels
6/10
✓
Per 2018: We observed staff interacting with people and found there were enough staff available to meet people's needs.
Training & Dev
6/10
✓
Per 2018: The registered provider ensured that staff received appropriate training and support to carry out their role.
Management
7/10
✓
Per 2018: Members of the management team lead the service well and staff told us that they felt supported by them.
Programmes
6/10
✓
Activities coordinator organising varied activities, one-to-one support, community events like sing-a-long and outings (per 2018).
Points to consider
Staff numbers are enough overall but were busy in the afternoons until extra staff added.
Per 2018: staff told us they had very recently raised concerns... regarding staffing numbers in the afternoons... it was very busy and at times struggled... provider... agreed to increase the staffing numbers.
Only standard training and support, no specialist courses or funded qualifications.
Per 2018: staff received appropriate training and support to carry out their role.
Varied activities with coordinator but no specialist therapeutic programmes.
Per 2018: The activities included; baking, quizzes and games... manicures, pedicures... community trips.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews