Last updated: 9 February 2026
"Strong leadership and high staff morale drive innovative programmes and activities, although staffing is adequate without evidence of strong retention."
2022 targeted inspection: Assured safe infection prevention, PPE use, testing, outbreak management; per 2018: 'Incidents were analysed to prevent their recurrence... risks effectively assessed.'
Per 2018 comprehensive inspection: 'Staff said staff morale was high because of the support they received from the management team. Staff took pride in working for the provider.'
Per 2018 comprehensive inspection: 'There were sufficient staff deployed to meet people's needs... "There are enough of us on shift. We can support people as they wish".'
Per 2018 comprehensive inspection: 'Records showed that staff had continued to receive ongoing training relevant to their role... regular supervisions and annual appraisals... staff could ask for any additional training.'
Per 2018 comprehensive inspection: 'The registered manager led their team by example, showing strong, inclusive and innovative leadership... Staff told us they felt well supported by the registered manager.'
Per 2018 comprehensive inspection: People supported with diverse activities including growing own vegetables, finding paid employment, international holidays, exercise groups, community outings; outcomes like weight loss and regained confidence achieved.
Staffing is adequate but nothing special, no details on staff staying long-term or low use of agency workers.
Per 2018 comprehensive inspection: 'There were sufficient staff deployed to meet people's needs... "There are enough of us on shift."'
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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