Last updated: 10 February 2026
"Supportive leadership fosters staff retention and a positive family culture, but basic activities without a coordinator hold it back."
People received their medicines as prescribed... Staff knew how to report and escalate any safeguarding concerns
Staff demonstrated a positive and enthusiastic approach... 'I always described this team as a family', 'I am loving it here'
There were sufficient staff in place... Staff were observed to be able to work in an unhurried manner
Staff received ongoing training and the new staff were offered shadowing... 'Induction and training was good and prepared me for the role'
The registered manager was known by people and well regarded... 'The director and the manager are very supportive, this is what makes staff staying here'
There were various activities organised, such as art and craft sessions... dancing... visits from the two local school... a dog comes in twice a week
No activities coordinator or special programmes, just basic things like arts and crafts, dancing, school visits and a visiting dog
There were various activities organised, such as art and craft sessions... dancing... visits from the two local school... a dog comes in twice a week
Staffing is enough to get by without rushing, but no word on low agency use or great staff retention
There were sufficient staff in place... there seems to be someone around when you need them
Only standard induction, shadowing and supervision, no specialist courses or funded qualifications
Staff received ongoing training and the new staff were offered shadowing... 'Induction and training was good'
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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