Working at The Lakes Care Centre
Spine Road East, Cirencester, GL7 5TL
Operated by The Orders Of St. John Care Trust
64 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Friendly culture with dedicated activities staff and strong safety, but no permanent manager and incomplete training hold it back."
Safety & Risk
7/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: One member of staff said, 'It's really nice here and so friendly.'
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: There were enough staff to ensure people's needs were met.
Training & Dev
4/10
!
Per 2018 comprehensive inspection: The deputy manager had found that not all staff had completed training, which the provider expected to be completed.
Management
4/10
!
Per 2018 comprehensive inspection: There was not a registered manager in position. A newly appointed home manager was however in post and they had started the application process to be the registered manager of the home.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Two members of staff were employed to help people with meaningful activities.
Points to consider
No permanent manager in post, past inconsistent leadership caused issues.
There was not a registered manager in position. ... The home had lacked consistent management and effective leadership for some time.
Not all staff finished their required training courses.
not all staff had completed training, which the provider expected to be completed.
Staffing is adequate now but used to have shortages and lots of agency workers.
Some people commented, in the past, there had been staff shortages and a heavy reliance on agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews