Working at The Lakes
Ireleth Road, Askam In Furness, LA16 7JD
Operated by Vicarage Care Limited
41 bedsResidential homes
Workplace Score
3.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.8/10
Key Finding
"Adequate staffing levels at times, but serious safeguarding failures and poor support from the manager hold it back."
Safety & Risk
2/10
✕
Risks to people's safety had not been managed effectively... The provider had failed to operate effective systems and processes to safeguard people from abuse. This was a continued breach of regulation 13(1).
Staff Culture
4/10
!
Staff did not feel well supported by the registered manager... One staff member said, 'I never hesitate to speak with [registered manager] if I have an issue... but I don't feel action is always taken.'
Staffing Levels
5/10
!
We received mixed feedback regarding staffing levels in the home. Some staff told us there were times more staff were needed to support people and to keep them safe. Other staff told us staffing levels were adequate.
Training & Dev
/10
✕
Management
3/10
✕
Staff did not feel well supported by the registered manager. They told us action was not always taken if they raised concerns. None of the staff said the service was well managed.
Programmes
/10
✕
Points to consider
Serious issues protecting people from abuse, as they did not report allegations promptly to authorities.
Before our inspection in June 2023, the registered manager had notified us of an allegation of abuse which the provider had investigated. The provider had not informed the safeguarding authority or notified us promptly of the allegation.
Staff do not feel supported by the manager, who does not always act on concerns they raise.
Staff did not feel well supported by the registered manager. They told us action was not always taken if they raised concerns. One staff member said, 'I don't believe [registered manager] is adequate and I don't feel as if [they] are very supportive.'
Staffing is adequate but gets mixed reviews, with some saying they are stretched at busy times.
Some staff told us there were times more staff were needed to support people and to keep them safe.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews