Working at The Knolls Care Centre
Plantation Road, Leighton Buzzard, LU7 3JE
Operated by Integrated Nursing Homes Limited
56 bedsNursing homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Good staffing levels enable positive interactions and staff feel valued in a stable team, but no registered manager is in post."
Safety & Risk
8/10
✓
Per 2019 comprehensive inspection: Effective safeguarding systems were in place and all staff spoken with had a good understanding of what to do to make sure people were protected from harm or abuse. Incidents and accidents were managed effectively.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff told us they felt comfortable with the acting managers approach, that she had provided stability to the team and had enabled them to take pride in providing good care.
Staffing Levels
8/10
✓
We observed really good interactions between people and staff with high staffing ratios to enable positive well-being to be supported.
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: Staff told us they received training and support to enable them to carry out their roles effectively. Staff said they were able to develop their skills by taking further qualifications and this was fully supported by the provider.
Management
6/10
✓
Per 2019 comprehensive inspection: People and their relatives knew the acting manager and said they found her responsive and approachable. One person said, "I know the manager. She is very approachable."
Programmes
7/10
✓
Per 2019 comprehensive inspection: The provider had recently increased the activities staffing hours to provide more opportunities... regular sessions with a company that provided virtual reality experiences.
Points to consider
no registered manager in post, using an acting manager instead
There was no registered manager in post on the day of the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews