Working at The Knoll Nursing Home (Yeovil) Limited
33 Preston Road, Yeovil, BA21 3AE
Operated by The Knoll Nursing Home (Yeovil) Limited
47 bedsNursing homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Strong leadership and family-like staff culture with innovative programmes and excellent infection control, although staffing is adequate without low agency use or team stability."
Safety & Risk
9/10
✓
2021 targeted inspection: Assured provider was using PPE effectively, accessing testing, managing outbreaks, with staff confident and knowledgeable on infection protection.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: Staff said it was like a 'second family', registered manager supported staff with open communication and morale events.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: 'People were supported by enough staff to meet their needs'; people and staff said there were enough staff day and night.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff had induction, specialist qualifications, tailored training and regular supervisions; 2021: IPC training with senior competency checks.
Management
8/10
✓
Per 2017 comprehensive inspection: People, relatives and staff spoke highly of the registered manager who created an open door culture and organised staff morale time.
Programmes
8/10
✓
Per 2017 comprehensive inspection: Distinctive programmes like 'three wishes', 'resident of the day' magic moments, virtual reality trips, armchair travel and regular animal therapy.
Points to consider
Staffing is adequate with enough staff to meet needs and respond to call bells, but nothing special like low agency use or long team stability.
Per 2017 comprehensive inspection: People said 'Yes there are enough staff day and night, they come fast' and staff told us there were enough staff working at the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews