Last updated: 10 February 2026
"Good training, varied activities and strong safety practices, but some staff do not feel respected or supported by managers."
The registered manager investigated incidents and shared lessons learned with the whole team and the wider service. They told us, 'We have a blame free culture. We always ask what we can learn and what we can do better.'
We received mixed feedback from staff about the culture of the home. Some staff told us they did not feel respected, supported and valued by the management team.
We received mixed feedback from staff about staffing levels within the home on a weekend. The registered manager provided examples of how staffing levels including skills and numbers had been adjusted in accordance with people's needs. This remains an area for improvement.
Per 2019 comprehensive inspection: Staff had completed training such as first aid, equality and diversity, managing challenging behaviour and nationally recognised qualifications such as the Care Certificate. Staff had regular individual meetings called supervision sessions.
Some staff told us they did not feel respected, supported and valued by the management team. Measures were in place to make the necessary improvements and an agreed timeline for improvements had been implemented.
Per 2019 comprehensive inspection: Recreational activities organised such as trips out with destinations chosen by people, meditation and mindfulness classes, yoga classes and a gym, volunteers for cooking, art work, social skills.
Some staff do not feel respected or supported by the managers.
Some staff told us they did not feel respected, supported and valued by the management team.
The culture gets mixed reviews from staff with some not feeling valued.
We received mixed feedback from staff about the culture of the home. Some staff told us they did not feel respected, supported and valued by the management team.
Staffing feels stretched on weekends at times and agency workers are used.
We received mixed feedback from staff about staffing levels within the home on a weekend.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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