Working at The Kingfisher Care Home
8-10 Crossway, Thornton Cleveleys, FY5 1LA
Operated by Thornton Care Limited
20 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued and supported with safe infection control, but no details on staff retention and activities lack innovative programmes."
Safety & Risk
8/10
✓
We were assured the registered provider, registered manager and staff team were following safe infection prevention and control procedures to keep people safe.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: The registered manager and owner continued to maintain an open and transparent culture which contributed to staff morale being high and enabled them to deliver good care for people.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: People told us sufficient staff were available to support them when required.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff were trained and knowledgeable to carry out their roles effectively. A staff member said, 'Training is very good especially around dementia care.'
Management
7/10
✓
Per 2020 comprehensive inspection: Staff told us they felt valued and listened to. They told us the management team gave them support and guidance to fulfil their role with confidence.
Programmes
6/10
✓
Per 2020 comprehensive inspection: An activity co ordinator was employed to support people and enable them to follow individual interests as well as group events. One person said, 'Always something going on and I enjoy the trips out.'
Points to consider
Staffing is adequate with enough people to help when needed, but no details on staff retention or agency use.
Per 2020 comprehensive inspection: People told us sufficient staff were available to support them when required.
Activities include trips and gardening run by a coordinator, but no specialist programmes or innovative approaches.
Per 2020 comprehensive inspection: An activity co ordinator was employed to support people and enable them to follow individual interests as well as group events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews