Last updated: 10 February 2026
"Supportive management and a positive culture with excellent safety measures, although agency staff use and basic training are drawbacks."
2022 targeted IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, promoting hygiene, managing outbreaks; regular disinfecting fogging machine.
Per 2019 comprehensive inspection: Staff told us they were happy working at the home and spoke about the satisfaction they gained from working in a positive environment; open and transparent culture.
Per 2019: Staffing levels at the home were enough to meet the needs of each person; when agency staff were used checks were completed. 2022: measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Per 2019 comprehensive inspection: The providers training spreadsheet showed a high rate of compliance for staff with the required training; staff felt well supported by management to develop knowledge and skills.
Per 2019 comprehensive inspection: The registered manager was praised by people, their relatives and the staff for their positive and supportive approach; approachable, responsive and committed to driving improvements.
Per 2019 comprehensive inspection: Activities and entertainment were organised on a regular basis which people said they enjoyed; activities co-ordinator, recent zoo visit, planning summer fayre.
Staffing is adequate to meet needs but they use some agency workers and had COVID-related staff pressures.
Per 2019: 'Staffing levels at the home were enough to meet the needs of each person. When agency staff were used checks were completed'; 2022: 'measures in place to mitigate the risks associated with COVID-19 related staff pressures'
Only standard mandatory training with high compliance, no specialist courses or funded qualifications.
Per 2019: 'The providers training spreadsheet showed a high rate of compliance for staff with the required training'
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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