Last updated: 9 February 2026
"Specialist training and a proud motivated team with a family feel, although staff retention and agency use are unclear."
Effective safeguarding with open culture, staff trained to report concerns; risks well-managed e.g. epilepsy best practice; medicines with clear protocols and documentation.
Per 2018 comprehensive inspection: Staff highly motivated, proud and committed; 'lovely place to work', trustee noted 'staff happy and relaxed, felt like family home'; NAS 'staff enjoyed working there'.
Per 2018 comprehensive inspection: Suitable numbers of staff, service calm with staff not rushed taking things at people's pace; new report confirms safe recruitment and staff know people well.
Staff undertook specialist training in autism support, learning disabilities, epilepsy and emergency medicines with competency assessments; per 2018: proactive learning with IABA partnerships and work-based qualifications.
Per 2018 comprehensive inspection: Registered manager provided clear leadership, approachable with open door policy; staff felt well supported, 'She is really good at supporting. I can talk about anything with her'.
Specialist approaches like PBS, social stories, desensitisation programme, mock polling stations for voting, goal support for holidays and independence, social events/parties; per 2018: embedded PBS, varied community activities like cinema, swimming, nightclub.
Staff numbers are enough for calm unhurried care, but no clear info on low turnover or minimal agency use.
Per 2018 comprehensive inspection: There were suitable numbers of staff to safely meet people's needs. We observed the service was calm. Staff were not rushed.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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