Working at The Kent Autistic Trust - 165 Jemmett Road
165 Jemmett Road, Ashford, TN23 4RH
Operated by The Kent Autistic Trust
6 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff feel valued with strong safety and good training, but no registered manager and occasional rota gaps filled by overtime."
Safety & Risk
8/10
✓
The service continued to safeguard people from potential harm or abuse... Risks to people had been assessed and mitigated... effective process in place for ordering, administering and disposing of medicines... lessons were learnt... incidents... reduced from 36 to 24 over a year.
Staff Culture
6/10
✓
Staff told us 'I just love coming here, I enjoy working with the staff and people'... 'We just click as a team.'... 'The ethos is great. The company makes you feel part of the family.'
Staffing Levels
6/10
✓
People continued to be supported by a staff team that knew them well... Where gaps were identified in the rota, staff were offered additional shifts as overtime throughout the Provider.
Training & Dev
7/10
✓
Staff continued to complete mandatory training, and had been given the opportunity to sign up to additional training which a number of staff told us they did... The positive behaviour support team had re-trained all the staff at the service in Makaton... regular supervisions.
Management
2/10
✕
At the time of the inspection a registered manager was not in post, which is a condition of the service's registration.
Programmes
6/10
✓
People were engaged in a wide range of activities, personalised around their likes and dislikes... sensory room... activity board... days out to the beach, going for drives, wildlife parks, discos and pub trips... holidays in autism friendly location.
Points to consider
No permanent manager in place, even though one is handling day to day operations.
At the time of the inspection a registered manager was not in post, which is a condition of the service's registration.
Rota sometimes has gaps filled by overtime or staff from other sites run by the same provider.
Where gaps were identified in the rota, staff were offered additional shifts as overtime throughout the Provider.
No dedicated activities coordinator, so activities depend on regular care staff.
There was an activity board... activity cupboard... Staff told us of... activities... no mention of dedicated coordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews