Working at The Kent Autistic Trust - 118 Beaver Lane

Support plans contained in depth risk assessments... Risk assessments gave clear, structured guidance to staff... The provider continued to have systems in place to monitor accidents and incidents, learning lessons

Staff were extremely positive about the support they received from every member of the Kent Autistic Trust... Staff told us they were proud of working for the organisation

There continued to be enough staff to keep people safe. Staffing was matched to people's assessed needs. A relative told us, 'There are plenty of staff... Staff are quite constant'

Staff had received training, regular supervisions and appraisals. Staff were encouraged to continuously learn and develop by completing qualifications and additional learning

The registered manager provided clear day to day leadership and led the staff team by example. Staff told us, '[Registered manager] has been very, very supportive'; 'I feel well supported by managers, they are involved'

The service was innovative and used assistive technology... such as electronic tablets, smart speakers and flashing doorbells. 'Having his own flat has had a measurably positive impact... anxiety has significantly reduced'