Working at The Julie Richardson Nursing Home

People remained safe living at the service... Risks to people's needs were assessed... Medicines were managed safely... good system to monitor accidents and incidents.

The feedback from staff about both the registered manager and the provider showed there was a well embedded, caring and positive culture... Staff retention was excellent, there was a very high level of work satisfaction.

People benefitted from a long standing and stable team which contributed to continuity of care. The service was fully staffed, and the management team aimed not to use temporary agency staff.

The provider continued to run a scheme that supported more staff to become registered nurses... innovative training that made them experience the feelings of a person living with dementia.

The registered manager led their team by example. The registered manager was described by her team as a role model and someone they aspired to.

'A breath of fresh air' project... 'Aum Therapy' which was a therapy of five sense... sensory room... intergenerational project with toddler group.