Working at The Island Residential Home

Risks to people's safety had been well managed... The provider continued to have systems in place to monitor accidents and incidents, learning lessons from these.

Staff told us the registered manager encouraged a culture of openness and transparency. Staff felt well supported by the management team.

There continued to be enough staff to keep people safe... People told us, 'There are enough staff'; 'There are enough carers'

Staff had received appropriate training... mandatory such as first aid, moving and handling, infection control and dementia as well as additional courses... epilepsy, sepsis and diabetes.

The management team promoted an open culture and were a visible presence in the service, staff felt listened to and valued.

Per 2019 comprehensive inspection: Activities included, singing, bingo, hand massage, film afternoons, exercise, board games, card games, quizzes and memory games. The activities coordinator visited people in their bedrooms.