Last updated: 9 February 2026
"Dedicated approachable manager and positive staff morale stand out, but lack of team stability details and basic training hold it back."
Risks assessed, safeguarding training; medicines mostly safe but storage issue observed and fixed post-inspection.
Positive staff morale: 'Without exception said it was a great place to work'; staff enthusiastic about colleagues.
Enough staff: 'There were sufficient numbers of staff to support people's needs'; staff felt enough to support safely.
Induction with Care Certificate and ongoing training: 'Staff had received a range of training for their role'; supervisions in place.
Registered manager approachable: 'The new manager is lovely, very dedicated and always around'; monthly surgery for one-to-ones.
Varied programme with coordinator: 'Activities included painting, flower arranging, external entertainers'; pre-school visits.
Staffing is adequate with enough on shifts, but no details on team stability or agency use to make workloads easy.
There were sufficient numbers of staff to support people's needs. Staff told us they felt there were enough staff to support people safely.
Only basic training like inductions and supervisions, no specialist courses or funded qualifications for career growth.
Staff completed an induction and on-going training that provided them with the skills to carry out their roles. Training included person-centred care, emergency first aid, health and safety and moving and handling.
Varied everyday activities like painting and visits, but no special innovative programmes to make the job more interesting.
There was a varied programme of activities which were displayed on the notice board... Activities included painting, flower arranging, external entertainers. During our inspection we observed people participating in exercise sessions, singing, and painting.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp