Last updated: 9 February 2026
"Staff feel supported by a visible manager, positive culture and good safety practices, but lack of structured activities limits it."
Staff had a good knowledge of how to keep people safe, protect from harm or abuse, with robust recruitment and good medication management and monitoring.
Staff told us they received regular one-to-one supervision, team meetings were open and staff valued the support and patience of the registered manager.
There were sufficient numbers of staff on duty to meet the needs of people and a sample of staffing rotas reflected sufficient staffing levels.
Staff received on-going training in the essential elements of delivering care from in-house, Local Authority and other healthcare training agencies.
The registered manager was visible within the service and staff felt supported, with one reporting they valued the on-going support and patience of the registered manager.
People were supported to follow their interests and participate in social activities.
No activities coordinator or structured programme, so the role is mostly routine personal care.
People were supported to follow their interests and participate in social activities.
Staffing is adequate but nothing special, no details on low agency use or staff retention.
A sample of staffing rotas that we looked at reflected sufficient staffing levels.
Only standard training in essential care skills, no specialist courses or funded qualifications.
Staff received on-going training in the essential elements of delivering care.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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