Last updated: 9 February 2026
"Solid safety practices and a proud, enthusiastic team with good training, although limited details on staff stability and day-to-day management support."
Staff demonstrated a good understanding of their role in keeping people safe... Records showed these types of events had been managed and reported appropriately. Any learning from the events had been shared with the staff team.
A member of staff told us they were ‘proud’ of the work being done to reduce restrictions. Staff spoke enthusiastically about... people now being able to use the kitchen safely, joining local community groups, using public transport and enjoying community based social events.
There were enough skilled and knowledgeable staff employed to ensure people received individualised support.
Staff received regular training to ensure their skills and knowledge remained up to date and relevant to the needs of the people they supported, for example, autism, positive behaviour support, epilepsy and communication.
Everyone we spoke with had confidence in both the management team and staff and our observations supported their views.
people now being able to use the kitchen safely, joining local community groups, using public transport and enjoying community based social events. This gave people more opportunities to lead meaningful lives.
Management seems competent and relatives trust them but no clear picture of how well they support staff day to day.
Everyone we spoke with had confidence in both the management team and staff and our observations supported their views.
Enough staff to deliver individual care but no info on team stability or agency use.
There were enough skilled and knowledgeable staff employed to ensure people received individualised support.
Some community trips and skill building like kitchen use but no activities coordinator or special programmes to vary the role.
people now being able to use the kitchen safely, joining local community groups, using public transport and enjoying community based social events.
AI Generated
Last inspected: January 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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