Working at The Hollies
The Hamlet, South Normanton, DE55 2JA
Operated by Prime Life Limited
23 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Staff receive regular training, supervisions and safety management, but staffing is sufficient without strong retention and activities are mostly routine."
Safety & Risk
6/10
✓
Accidents, incidents, safeguarding and complaints were managed appropriately and monitored by the management.
Staff Culture
6/10
✓
Staff were also aware of the whistleblowing process and stated that they would feel confident to raise concerns.
Staffing Levels
5/10
!
Feedback received from staff, people living in the home and relatives indicated that staffing was sufficient
Training & Dev
6/10
✓
Staff received regular training, received supervisions, attended staff meetings and had regular practice checks.
Management
6/10
✓
The registered manager and provider completed regular safety and quality audits to measure performance and generate improvements.
Programmes
5/10
!
People had been on outings to Skegness, The Sealife Centre in Birmingham and Cadbury World. The registered manager and staff had developed an outside bar area with a Hawaiian theme and had organised a party.
Points to consider
Staff numbers are sufficient but nothing special, no details on low staff turnover or no agency workers.
Feedback received from staff, people living in the home and relatives indicated that staffing was sufficient
Some outings, parties and a tuck shop but no dedicated activities coordinator, so the role is mostly routine care.
The registered manager was in the process of evaluating the activities within the home. People had been on outings to Skegness, The Sealife Centre in Birmingham and Cadbury World.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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