Working at The Hollies Rest Home
7 Mornington Road, Southport, PR9 0TS
Operated by Miss Helen Catherine Eslick
23 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by management in a relaxed family atmosphere, but staffing stability is unclear and safety gaps need addressing for risks and as-needed medicines."
Safety & Risk
6/10
✓
Safeguarding processes were in place to help ensure people were protected from the risk of harm. Risks to people's health, safety and well-being were assessed.
Staff Culture
8/10
✓
The home had a relaxed, calm and 'family' feel. Staff spoke positively about the support provided by the management team and were keen to tell us how much they enjoyed working at The Hollies Rest Home.
Staffing Levels
6/10
✓
Staff were recruited safely and there was enough staff on duty to meet people's needs in a timely way.
Training & Dev
6/10
✓
The service made sure staff had the skills, knowledge and experience to deliver effective care and support.
Management
7/10
✓
Staff spoke positively about the support provided by the management team and were keen to tell us how much they enjoyed working at The Hollies Rest Home. A member of staff shared, 'I feel fully supported by the management team, I absolutely love working here.'
Programmes
6/10
✓
The service employed a full-time activities co-ordinator, who facilitated activities for people both on an individual and group basis. People also enjoyed entertainment provided by external sources, such as singers and animal 'zoos'.
Points to consider
Staffing is adequate with enough staff on shifts, but no info on stable team or low agency use.
The provider ensured there were sufficient numbers of suitably trained staff.
Training meets basic needs for safe care, but no specialist courses or funded qualifications mentioned.
The service made sure staff had the skills, knowledge and experience to deliver effective care and support.
Safety processes are in place, but gaps in detailed risk analysis and guidance for as-needed medications.
Whilst accidents and incidents were analysed to ensure the home had an accurate picture of safety at any given time, we have made a recommendation about recording further detail in the analysis. Whilst we were assured people were supported to take their medicines in a safe way, we have made a recommendation that PRN (as and when required medicines) protocols are put into place to help further guide staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews