Working at The Heathlands Village
Heathlands Drive, Manchester, M25 9SB
Operated by Federation of Jewish Services
109 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel well supported with regular supervision and a positive culture from more visible managers, but safety gaps in capacity assessments and medicines guidance, plus extra shifts for busy periods, hold it back."
Safety & Risk
5/10
!
Assessments regarding people's capacity to make their own decisions were not completed. Guidance for when people needed an 'as required' medicine to be administered was not sufficiently detailed.
Staff Culture
7/10
✓
Staff were positive about the increase in the clinical managers team. Support was more readily available, and the clinical managers were more visible on each unit.
Staffing Levels
5/10
!
There were enough staff on duty to meet people's identified needs. 'Daybreak' and 'twilight' shifts were used to provide additional staff support for the busy morning and evening periods and over the shift handover period.
Training & Dev
/10
✕
Management
7/10
✓
Staff said they felt well supported, with up to date training, regular supervision meetings and staff meetings. They said they were able to raise any ideas or concerns they had.
Programmes
/10
✕
Points to consider
Staff numbers are adequate but they run extra shifts to cover busy mornings, evenings, and handovers.
'Daybreak' and 'twilight' shifts were used to provide additional staff support for the busy morning and evening periods and over the shift handover period.
Gaps in safety processes like missing formal checks on residents' ability to make decisions and unclear guidance on as-needed medications.
Assessments regarding people's capacity to make their own decisions were not completed. Guidance for when people needed an 'as required' medicine to be administered was not sufficiently detailed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews