Working at The Hayes
Culverhayes, Long Street, Sherborne, DT9 3ED
Operated by Care Dorset Limited
50 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"New manager supports the team well with good teamwork and safety, although activities lack a dedicated coordinator and staffing shows no strong retention."
Safety & Risk
7/10
✓
Risks relating to people's individual needs and the environment were identified and planned for. Staff understood how to keep people safe and knew how to respond if any concerns were raised about people's well-being or safety.
Staff Culture
7/10
✓
Staff said there was good team work at the service and that they were supported effectively as a team.
Staffing Levels
6/10
✓
There were enough staff, safely recruited, to meet people's needs.
Training & Dev
6/10
✓
The provider offered a wide range of training, provided in different formats. Staff told us this training was effective in supporting them to carry out their roles.
Management
7/10
✓
Staff, people and professionals spoke highly of the new manager recognising their role in supporting the team and improving the quality of care.
Programmes
5/10
!
People told us they enjoyed an interesting programme of activities. One person described how they were able to continue with their hobby, 'I like gardening and we have a gardening club here'.
Points to consider
Staffing is adequate with no rushing but no details on good staff retention or low agency use.
There were enough staff, safely recruited, to meet people's needs.
Training covers the basics like Care Certificate and supervisions but no specialist courses or funded qualifications.
Staff new to care completed the Care Certificate... Staff had regular opportunities to meet with their line manager to discuss their work, training and performance.
Activities programme exists with things like gardening club but no dedicated coordinator or specialist approaches.
People told us they enjoyed an interesting programme of activities... 'I like gardening and we have a gardening club here'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews