Working at The Haven Rest Home

No activities programme or coordinator, so the role is mostly routine personal care.

No reference to activities, engagement, creative approaches, or programmes in the report.

Only basic training like for safety and giving meds, no specialist courses or funded qualifications.

Staff had received training to help promote people's safety. Staff were trained to administer medicines and competency checked.

Staffing levels are adequate with low turnover but staff say there are busy periods where they team up to cope.

Staff told us there were busy periods, and described how they worked effectively as a team so people's needs continued to be promptly met.