Last updated: 10 February 2026
"Staff feel well supported by management with regular supervisions and enjoy a positive culture with long-serving colleagues, but basic activities lack variety and coordination."
People living at the service were safe as there were systems and processes in place to safeguard them from abuse. The risks to people's safety were well managed and there were enough staff safely employed to meet people's needs.
Staff told us they enjoyed working at the service and several staff had worked there a long time. They told us their colleagues' attitude towards people was friendly and respectful.
People were supported by enough staff to meet their needs. Staff told us there was generally enough staff to meet people's needs.
Staff had access to appropriate training for their roles and received support and supervision from the management team.
Staff told us they felt well supported by the management team, they were provided with regular supervisions and could talk to both the deputy manager or registered manager about things which concerned them as there was an open-door policy at the service.
Relatives told us they saw people were able to enjoy craft making and sing a longs. Some relatives told us their relatives really enjoyed the Bingo sessions.
Only basic activities like crafts, sing-alongs, and bingo with no dedicated coordinator or specialist programmes, so the role is mostly routine personal care.
Relatives told us they saw people were able to enjoy craft making and sing a longs. Some relatives told us their relatives really enjoyed the Bingo sessions.
Staffing is adequate with enough staff to meet needs, but nothing special like low agency use or high staff retention mentioned.
Staff told us there was generally enough staff to meet people's needs.
Only standard training modules and supervisions, no specialist courses or funded qualifications for career development.
Staff told us they undertook a range of training modules on-line which supported their practice. They told us this was enhanced by the supervision and appraisals they received from the registered manager and deputy manager.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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