Working at The Hamptons Care Centre

Procedures to protect people from harm or abuse were robust. Staff managed people's medicines safely and had in-depth training and regular competency checks.

Per 2018 comprehensive inspection: Excellent staffing levels meant engagement, fun activities, and one-to-one support was constantly available; the home had started to reduce its use of agency staff through successful recruitment.

Per 2018 comprehensive inspection: Staff training was of a good standard and was underpinned by supervision and competency-testing; staff completed a personal development training plan with funded courses like IOSH.

The new manager had retained and advanced the positive, caring working culture at The Hamptons during the pandemic. Staff spoke highly of the management team and felt valued and empowered in their work.