Working at The Hall

People felt safe... comprehensive risk assessments... Good risk-management had led to a reduction in incidents.

Staff felt listened to and well-supported. They had regular supervisions and comprehensive training.

The home was well-staffed to ensure people's complex needs were met. Staffing levels were flexible depending on the level of support people required.

The register manager was well-organised, effective and approachable.

People had activity care plans and the opportunity to take part in group and one-to-one activities... exercise classes run by the home's occupational therapists.