Working at The Grove

Training is standard with some staff behind on updates due to Covid delays and no specialist development mentioned recently

Staff training had been delayed due to the pandemic and further by a recent outbreak of Covid-19 at the service. Once this information was viewable in one document it was clear a small number of staff did need to complete necessary training

Staffing is adequate but still relies on some agency workers after past shortages

People and staff confirmed that staffing had been a challenge during a recent Covid-19 outbreak but the dependency on agency staff had reduced and recruitment was going well

Staff communication relies on unreliable walkie-talkies that often fail or run out of battery

There were still occasions when handsets were either not working or not being used by some staff... the batteries did not last for more than one shift and they were often dropped or found not to be functioning