Working at The Grove Residential Home
48 Lode Lane, Solihull, B91 2AE
Operated by The Grove Residential Home (Solihull)
30 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Consistent staffing, good training, and strong safety practices, but basic activities mean mostly routine personal care."
Safety & Risk
7/10
✓
Detailed and up to date policies and risk assessments for infection; staff observed wearing PPE correctly and manager monitored compliance (2022 inspection).
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff could recognise the signs of abuse and understood how to report their concerns straight to the manager who would act.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People received care from a consistent team of staff who understood their needs well; sufficient support when needed.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were very positive about the training they had received, and the opportunities they had to develop their skills further. 'There's always plenty of training.'
Management
6/10
✓
Per 2019 comprehensive inspection: People liked the registered manager and felt able to approach them and discuss any issues that might concern them.
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities co-ordinator provides puzzles, arts and crafts, quizzes tailored to interests.
Points to consider
Only basic activities like puzzles, arts and crafts, and quizzes, so the job involves mostly routine personal care.
One person told us, "We have puzzles, Arts and Crafts, quizzes – they do and try to keep us busy."
Staffing is sufficient with a consistent team, but COVID-related staff pressures needed mitigation measures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Training covers basics and some development, but no specialist courses or funded qualifications mentioned.
Staff were very positive about the training they had received, and the opportunities they had to develop their skills further.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews