Working at The Grove
235 Stradbroke Road, Lowestoft, NR33 7HS
Operated by Amber Care (East Anglia) Ltd
5 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Stable staffing and good training, although no dedicated activities coordinator and limited hands-on leadership from managers hold it back."
Safety & Risk
7/10
✓
Medicines were managed and administered safely. Shortfalls and errors were identified and acted upon.
Staff Culture
6/10
✓
Positive comments about the management team were made by relatives and staff.
Staffing Levels
7/10
✓
Staff told us the staffing level was stable and there were always enough staff to support people appropriately.
Training & Dev
7/10
✓
Staff received appropriate training for the role. They were supported to carry out qualifications to enhance their knowledge and experience if they wished.
Management
6/10
✓
Positive comments about the management team were made by relatives and staff.
Programmes
6/10
✓
Everyone using the service had their own plans during the week. Some people went to specific clubs and day services.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role mixes routine care with supporting clubs and outings.
People were supported to live full and active lives, taking part in clubs and meaningful activities aligned with their specific interests.
Managers get positive comments from staff but no details on hands-on leadership or staff feeling extra supported.
Positive comments about the management team were made by relatives and staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews