Working at The Grove
8 Blakebrook, Kidderminister, DY11 6AP
Operated by Accomplish Group Limited
12 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Staff receive good training with regular supervision and safe practices, but management missed regulatory notifications and activities lack structure."
Safety & Risk
7/10
✓
People could be assured that action would be taken as a result of accidents and incidents... medicines managed safely... staff knew what action to take if they suspected people were at risk.
Staff Culture
6/10
✓
There was a well understood and clear person centred culture that was demonstrated by staff and the registered manager.
Staffing Levels
6/10
✓
There were sufficient numbers of skilled and competent staff working in the home to provide personalised care to people.
Training & Dev
7/10
✓
Staff had received the training that they needed... opportunity for me to complete formal qualifications in care if I want to... regular supervision and appraisal.
Management
4/10
!
The registered manager had not submitted statutory notifications to the Commission as required in a timely manner.
Programmes
4/10
!
People were supported to follow their interests and hobbies. For example, one person told us, 'I love football and I go and watch the local team a lot.'
Points to consider
The manager missed sending required updates to regulators on time, which shows gaps in basic oversight.
The registered manager had not submitted statutory notifications to the Commission as required in a timely manner.
No activities coordinator or structured programme, so the role is mostly routine care with occasional outings to hobbies like football.
People were supported to follow their interests and hobbies... 'I love football and I go and watch the local team a lot.'
Staffing is adequate but nothing special, with no details on low agency use or strong team retention.
There were sufficient numbers of skilled and competent staff working in the home to provide personalised care to people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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