Working at The Grove Care Home
Ings Lane, Grimsby, DN37 0HB
Operated by Country Court Care Homes 2 Limited
71 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Staff feel valued with good training and varied activities, but serious medicines safety issues and mixed staffing levels need attention."
Safety & Risk
2/10
✕
Unsafe medicine management with breach: 'Stock levels were not always accurate... We observed 1 person\'s medicines were dispensed and left unsecured and unattended... This was a breach of regulation 12.'
Staff Culture
6/10
✓
Staff feel valued and listened to: 'Staff told us, "If I needed to raise anything at all, [Registered Manager] will always make time to listen to you and she is fair".'
Staffing Levels
4/10
!
Mixed feedback on staffing levels: 'We received mixed feedback from people and staff in relation to appropriate staffing levels to meet people's needs.'
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: 'A staff induction and training programme was in place. Careful consideration was given to supporting staff development, ensuring they had the necessary knowledge, skills and experience.'
Management
4/10
!
Manager in post and approachable but concerns about oversight: 'A system was in place to monitor the quality and safety of the service; however this was not always effective in identifying and addressing issues.'
Programmes
6/10
✓
Per 2020 comprehensive inspection: 'There was a good range of activities... The programme included in-house such as games, crafts and entertainment, and community-based such as visits to local venues. The activities coordinators worked with a team of volunteers.'
Points to consider
Medication safety had serious problems like inaccurate stock counts and leaving medicines unattended where anyone could reach them.
Stock levels were not always accurate. This meant we could not be assured that medicines had been given as signed for by staff on the medicine\'s administration record... We observed 1 person\'s medicines were dispensed and left unsecured and unattended on top of the medicine trolley in a communal area.
Staff and residents had mixed views on whether there were enough workers on duty to meet everyone's needs properly.
We received mixed feedback from people and staff in relation to appropriate staffing levels to meet people\'s needs. The provider was responsive to our feedback and immediately implemented additional staff whilst a review of needs was completed.
The leaders' monitoring systems missed safety issues and did not always learn lessons from accidents or incidents.
Medication audits had not been used effectively to identify and address these concerns... There was minimal evidence to support learning lessons from accidents, incidents or falls which had occurred at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews