Working at The Grove Care Home
40 Owen Street, Burnley, BB12 6HW
Operated by Walton Care Limited
41 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"An approachable manager, supportive team culture and strong safety practices stand out, although morning staffing delays and agency use are drawbacks."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively and safely... accessing testing... infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
All staff told us they enjoyed working at The Grove Care Home... they worked well as a team and felt supported to carry out their roles. Per 2019 comprehensive inspection.
Staffing Levels
5/10
!
The rotas showed sufficient numbers of care and ancillary staff were available at all times... customer survey had identified some people had waited for a response from staff, particularly in the morning. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
Staff received a wide range of training... structured induction programme... regular support and supervision. Per 2019 comprehensive inspection.
Management
7/10
✓
Staff described the registered manager as approachable, firm, kind and fair. The registered manager was visible and active within the service. Per 2019 comprehensive inspection.
Programmes
6/10
✓
Dedicated activities coordinator... varied activities... 'wishing tree'... crafts, games, pet the dog, outings to seaside and local shops. Per 2019 comprehensive inspection.
Points to consider
Staffing is adequate but nothing special, with some morning delays and use of agency staff to cover sickness or leave.
Customer survey had identified some people had waited for a response from staff, particularly in the morning... managed well with existing staff or with a consistent team of agency staff. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews