Working at The Grove -4
4 The Grove, Bedford, MK45 5LX
Operated by MacIntyre Care
7 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Supportive management and positive staff culture with good teamwork, but safety gaps in risks and medicines plus poor staff deployment limit meaningful engagement."
Safety & Risk
4/10
!
Risk assessments and care plans not always updated timely when needs changed; some medicines guidelines unclear or out of date.
Staff Culture
6/10
✓
Staff enjoyed working at the service, felt well supported, and were positive about colleagues and teamwork.
Staffing Levels
5/10
!
There were enough staff to support people safely, however staff deployment sometimes meant people went for some time without meaningful interaction.
Training & Dev
5/10
!
Staff were trained and had competency checked, however training had not been discussed to see how they would apply it into job roles.
Management
6/10
✓
The registered manager was approachable and included staff in discussions; staff felt well supported by the management team.
Programmes
4/10
!
People supported to access community more often with personal days, however long periods without meaningful engagement due to staff deployment.
Points to consider
Safety processes have gaps like risks and medication guidelines not always updated quickly enough.
People’s risk assessments and care plans were not always updated in a timely way when their support needs changed... out of date guidelines and care plans relating to medicines were kept in files.
Staffing is adequate but poor deployment leaves residents without interaction or community access for too long at times.
Staff deployment sometimes meant people went for some time without meaningful interaction from staff... people were not able to leave the service and access the community whenever they chose.
No structured activities programme or coordinator so days can lack variety beyond basic outings.
Due to staffing deployment at certain times of day, people went for long periods of time without meaningful engagement... limited in their opportunities to explore their interests.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2025
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews