Working at The Green Residential Care Home
Drump Road, Redruth, TR15 1LU
Operated by Sanctuary Care Limited
43 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.3/10
Key Finding
"Strong leadership boosts morale with motivated happy staff, but poor deployment leaves some lounges unmonitored."
Safety & Risk
7/10
✓
Staff understood safeguarding; risk assessments and incidents audited; safe medicines with regular audits, though some creams not dated on opening.
Staff Culture
7/10
✓
The staff team were motivated and happy working at the service. The staff felt valued and morale was good. Staff said 'I love working here'.
Staffing Levels
5/10
!
There were sufficient numbers of suitably qualified staff... but mixed views on deployment; observed lounge with three people and no staff for 15 minutes.
Training & Dev
6/10
✓
Staff supported by induction training, supervision and appraisals; manager addressed prior supervision gaps; comprehensive training including specific health conditions.
Management
7/10
✓
Staff told us '[Manager] has been brilliant for morale. We have been through a lot of changes and now it's better than ever.' Management team redesigned performance system and acted on staffing deployment feedback.
Programmes
6/10
✓
Two activities co-ordinators organised planned programme: singing, exercises, entertainers, school visits, Brownies concerts, cake-making.
Points to consider
Staff numbers are enough overall but poor deployment means some lounges go unmonitored for 15 minutes and staff feel stretched if someone calls in sick.
We entered a lounge where three people were seated. We remained there for fifteen minutes with no staff presence... staff felt that if a person's care needs changed... this placed additional pressure.
Staff supervision had been lacking until the manager recently fixed it, so support was not always consistent.
The manager had identified that the supervision of staff had been lacking but had responded to this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews