Last updated: 9 February 2026
"Strong safety measures and supportive management create a positive team culture, but staffing feels stretched at weekends with agency cover."
2021 targeted inspection: Assured on all IPC measures including PPE, testing, outbreak plans; per 2018: staff trained in safeguarding, incidents monitored, risk assessments in place.
Per 2018 comprehensive inspection: Staff said 'It's a lovely place to work... we all get on well. I feel a valued member of staff, appreciated by residents and staff'.
Per 2018 comprehensive inspection: 'Staffing levels were safe' but 'staff described feeling stretched at the weekends without the support of ancillary staff'; agency staff used.
Per 2018 comprehensive inspection: Staff received mandatory training refresher, inductions with Care Certificate, supervisions and annual appraisals.
Per 2018 comprehensive inspection: Staff said 'I adore [the registered manager]... lots of support and if there is an issue... they will listen and think of a solution'; felt well managed.
Per 2018 comprehensive inspection: Activities coordinator and timetable with flower arranging, crafts, gardening group, community trips, 'Resident of the Day'.
Staffing is adequate but staff feel stretched at weekends without extra help and agency workers cover some shifts.
Staff told us staffing levels were safe, but described feeling stretched at the weekends without the support of ancillary staff. Agency staff were used to ensure safe staffing levels.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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