Last updated: 9 February 2026
"Staff feel valued and supported with regular supervision, but no registered manager and variable staffing leave them feeling stretched."
Not all entries recorded within the service's controlled drug book were accurate... improvements were required to ensure follow up actions and investigations were robust.
Staff felt valued and supported and received formal supervision.
Eight out of nine members of staff told us staffing levels were variable. They confirmed staff absence was not always covered and they regularly felt stretched.
not all staff employed at the service had received practical 'move and assist' training in a timely manner and this could impact on the care provided.
The service did not have a manager registered with the Care Quality Commission but an application had been submitted.
One member of staff was responsible for facilitating social activities... primarily Monday to Thursday or Monday to Friday... no activities at the weekend unless facilitated by them.
No permanent manager registered yet, even though one has applied.
The service did not have a manager registered with the Care Quality Commission but an application had been submitted.
Staffing levels vary and staff often feel stretched, especially weekends, with absences not always covered.
Eight out of nine members of staff told us staffing levels were variable. They confirmed staff absence was not always covered and they regularly felt stretched.
Not all staff have done key training like moving and assisting people on time.
not all staff employed at the service had received practical 'move and assist' training in a timely manner.
AI Generated
Last inspected: March 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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