Working at The Grange Retirement Home

Medicines were managed safely, and people received their medicines as prescribed. The provider had ensured systems were in place to keep people safe from abuse and harm.

Staff rotas showed there were sufficient numbers of suitably qualified and trained staff consistently deployed to fully meet people’s needs.

One member of staff told us, “Managers are very supportive and approachable, they have an open door policy. One carer has been supported to become a nurse, we are encouraged to do well.”

Staff praised the managers and told us they were approachable and listened to their views.

Staff supported people to attend external trips, for example to the museum and events in the local area. Staff told us about networking with the community to improve and grow local community relationships, such as visits from children from the local primary school.