Last updated: 10 February 2026
"Supportive management and a positive family atmosphere among staff with safe practices and enough staffing, but only basic training and standard activities."
People were supported by staff who knew how to keep people safe from harm or abuse... Medicines were managed safely. People received their medicines on time and as prescribed from staff that had received the relevant training and competency checks.
Staff spoke positively about the management and their colleagues, 'There is a family atmosphere here. Everyone is really nice. Everybody gets on. I enjoy coming in.'
There were enough staff to meet people's needs in a timely and flexible way. Staff told us the rota was planned in a way that supported them to have meaningful interactions with people.
Staff received mandatory training in areas such as medicines and mental capacity and also training specific to their roles. Staff received supervision that provided them with an opportunity to discuss concerns, reflect on their practice and discuss their professional development.
Staff spoke positively about the management... 'I can't fault the registered manager or deputy manager. They always say their door is open and there are no silly questions' and 'The registered manager is really good. [The registered manager] gives constructive criticism and is really supportive.'
People were given the opportunity to take part in a wide range of activities supported by an enthusiastic activities coordinator. This included reminiscence, quizzes, regular interactive sing-a-longs with a visiting musician, seaside walks and 1:1s for people more at risk of social isolation.
Only standard mandatory training and some role-specific courses, no specialist development or funded qualifications.
Staff received mandatory training in areas such as medicines and mental capacity and also training specific to their roles.
Varied activities like quizzes, walks and sing-alongs run by a coordinator, but no specialist programmes or innovative approaches.
People were given the opportunity to take part in a wide range of activities supported by an enthusiastic activities coordinator. This included reminiscence, quizzes, regular interactive sing-a-longs... seaside walks and 1:1s.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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