Last updated: 9 February 2026
"Staff feel listened to and valued in a positive culture with safe practices, but staffing gets short during holidays."
The service protected people from harm through robust safeguarding processes. All staff had attended safeguarding training... Medicines were managed safely and administered calmly. Recording was accurate.
Staff told us they enjoyed their jobs... 96% of staff would recommend The Grange to a friend as a good place to work. The registered manager organised a team meeting to celebrate the good things staff did.
There were enough staff to meet people's needs... 'There are mostly enough staff, a bit short when there are holidays but apart from that well covered.'
Staff had been on adequate training to meet the needs of people... training in dementia, basic life support, manual handling. Some staff had completed more specific training on catheter care, diabetes.
Staff said they felt listened to and could contribute ideas to the registered manager, one staff member said '[the registered manager] is quite measured and will listen and takes things on board.' 96% of staff would recommend The Grange to a friend as a good place to work.
Activities were daily and offered a range of different things to do... bingo, tai chi, arts and crafts, hand massage and manicure. Singers and animals came to visit.
Staff numbers are usually enough but get a bit short during holidays so you might feel stretched.
'There are mostly enough staff, a bit short when there are holidays but apart from that well covered.'
Training covers the basics and some specialist needs with annual refreshers but nothing extra like funded qualifications or career progression.
Staff had been on adequate training to meet the needs of people... It's all refreshed annually.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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