Working at The Grange Residential Hotel

The service protected people from harm through robust safeguarding processes. All staff had attended safeguarding training... Medicines were managed safely and administered calmly. Recording was accurate.

Staff told us they enjoyed their jobs... 96% of staff would recommend The Grange to a friend as a good place to work. The registered manager organised a team meeting to celebrate the good things staff did.

Staff had been on adequate training to meet the needs of people... training in dementia, basic life support, manual handling. Some staff had completed more specific training on catheter care, diabetes.

Staff said they felt listened to and could contribute ideas to the registered manager, one staff member said '[the registered manager] is quite measured and will listen and takes things on board.' 96% of staff would recommend The Grange to a friend as a good place to work.

Activities were daily and offered a range of different things to do... bingo, tai chi, arts and crafts, hand massage and manicure. Singers and animals came to visit.