Working at The Grange Residential Home

The service did not have effective safeguarding systems, policies, and procedures in place.

Records did not indicate that all staff had undertaken the statutory Oliver McGowan training.

At the time of our inspection there was not a registered manager in post.

The manager told us that people received 1:1 support to access the community such as visiting a local park or coffee shop. However, care plans did not demonstrate how staff encouraged people to participate in their preferred activity or hobby.