Last updated: 9 February 2026
"Strong safety practices and a united team culture, but limited activities and only standard training hold it back."
Risk was assessed and managed... Accidents and incidents were recorded and investigated... People's medicines were managed in a safe way.
A member of the care staff told us there was a diverse staff group who work well together... 'Everyone pulls together now as a big team.'
People, staff and relatives told us there were enough staff to meet people's needs and keep them safe.
Per 2019 comprehensive inspection: Appropriate mandatory training been completed, and ongoing refresher training was provided.
Managers were open and inclusive and listened to the views of people who used the service so that improvements were made.
Per 2019 comprehensive inspection: There were limited opportunities for people to be involved in meaningful activities... including monthly church services, entertainers, a hairdresser and games such as dominoes and bingo.
Limited activities like bingo, entertainers, church services and games with no coordinator, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: People's access to activities was limited. This had been recognised and action taken to recruit activities staff to improve people's access to activity.
Only standard mandatory training and refreshers, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff felt they received training suitable for their role. Appropriate mandatory training been completed, and ongoing refresher training was provided.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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