Working at The Grange
Grange Close, Reading, RG8 9EA
Operated by Goring Care Homes Limited
35 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Staff benefit from strong training and feel valued in a positive culture, but management oversight misses issues and staffing relies on agency cover."
Safety & Risk
6/10
✓
Risks to people were identified and managed. Records relating to risks were not always complete.
Staff Culture
6/10
✓
Staff felt valued and listened to. One member of staff told us, 'Registered manager's office door is always open, so I can have a chat anytime. She just listens.'
Staffing Levels
5/10
!
There were enough staff to meet people's needs. One member of staff told us, 'They [staffing levels] are ok if everyone turns up. If people off sick then manager will get cover including agency if needed.'
Training & Dev
7/10
✓
Staff completed a range of training which included interactive training in how to support people living with dementia. Staff had the opportunity to complete national qualifications in health and social care.
Management
4/10
!
The systems in place to monitor and improve the service were not always effective. The audits that had been completed had not identified the issues we found.
Programmes
6/10
✓
There were activities readily available for people to use, this included knitting, arts and crafts, listening to the radio and puzzles. The activity coordinator was proactive in engaging people in individual activities... A local school held their sports day at the service.
Points to consider
Management oversight has gaps like audits not spotting record problems, so issues can be missed.
The audits that had been completed had not identified the issues we found relating to the conflicting information we found in people's records.
Staffing is adequate but needs agency cover when staff call in sick.
One member of staff told us, 'They [staffing levels] are ok if everyone turns up. If people off sick then manager will get cover including agency if needed.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews