Last updated: 9 February 2026
"Supportive leadership, positive culture and strong safety, but routine activities and staff retention hold it back."
2020 IPC inspection assured all safe practices: fogging machine, data analysis for incidents, individual colour-coded risk assessments, effective PPE, cleaning schedules, contingency plans.
Per 2018: 'The service had an open and positive culture... Leadership was visible and promoted teamwork. Staff spoke positively about the management... We [staff] are all happy here'.
Per 2018: 'There were enough staff... no agency staff they are all employed by the home... enough to meet needs and spend time with people'; 2020 noted cross-training for cover.
Per 2018: Staff received specialist training e.g. dementia, epilepsy, nutrition; funded diplomas e.g. level 3; regular 3-monthly supervisions and induction with Care Certificate.
Per 2018 comprehensive inspection: Staff described registered manager as 'very supportive, regularly here. Fair and understanding' with open-door policy and visible leadership working care shifts.
Per 2018: Activities team worked seven days a week with variety e.g. picnics, BBQs, bingo, newspaper reviews, outings, singers; memory box available but not regularly refreshed.
There is a dedicated activities team running regular events like bingo, outings and picnics, but no specialist programmes or innovative approaches to really vary the role beyond routine care.
Per 2018: The Grange employed an activities team which worked seven days a week... memory games, bingo, live singers and days out to local attractions. However, this was not regularly refreshed.
Staffing levels are good with no agency use and enough to spend time with residents, but no details on long team tenure or special efforts to keep workloads unhurried.
Per 2018: 'There are enough staff here... We have enough to meet needs and spend time with people... no agency staff they are all employed by the home'.
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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