Last updated: 9 February 2026
"Clear leadership and a supportive family atmosphere with good training and safe practices, although activities remain mostly routine without specialist therapies."
Open culture encouraged learning from incidents with thorough reviews; medicines managed safely by nurses with regular competency assessments.
Family atmosphere with mutual respect; staff said 'no us and them, all one team'; management supported, respected and valued staff.
Registered manager did daily staffing analysis for right skills mix; staff said current levels enabled quick response to call bells; agency used where required but reduced considerably.
Staff had regular supervision, appraisals and training; supported for qualifications like care practitioners with enhanced training and nursing revalidation.
The registered manager provided clear and direct leadership, which inspired staff to provide good quality care; staff said 'The manager is very approachable and wants to know if there is anything that needs sorting out'.
Activities coordinator ran varied programme: gardening, arts and crafts, Easter events, singalongs with guitar, external entertainers, one-to-one sessions.
Role is mostly routine care plus basic activities like crafts, music and events, but no specialist therapies or innovative tech to vary the day.
People supported to follow interests... gardening, and various arts and crafts... Easter raffle... singalongs with the activities coordinator... external entertainers.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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