Working at The Grange, Liss

People were not always protected from the risk of abuse and improper treatment. ... multiple incidents not identified or reported as potential safeguarding concerns.

there was a period of particularly poor culture and atmosphere in the home, which had been ongoing for many months before a concern was investigated. interview records showed a minimum of 8 staff members had, or were aware of, concerns.

an action plan showed they identified on 24 January 2023 staff needed to complete safeguarding and moving and handling training. However, we found this was still not completed at the time of the inspection.

At the time of our inspection there was not a registered manager in post. A new manager had recently started and had submitted an application to register.